Track My Order
A tracking number is emailed to you immediately when you order is packed and dispatched. You can track your order through the link in your email.
Handling and Shipping
All orders are packed and handled so as to ensure your privacy.
All orders are dispatched within 24 business hours.
Shipping Time
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United States: 2-5 business days from Los Angeles via USPS or FedEx.
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Australia: 2-4 business days for from Brisbane via Australia Post.
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Canada: 3-6 business days from Los Angeles via USPS.
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New Zealand: 2-5 business days from Brisbane via Australia Post.
- Japan: 2-5 business days from Brisbane via Australia Post.
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Singapore, Hong Kong, Taiwan, Korea: 2-5 business days from Brisbane via Australia Post.
- China: 3-5 business days from Brisbane via Australia Post.
- UK, Ireland, Europe: 3-5 business days from Brisbane via Australia Post.
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Other Countries: 3-8 business days from Michigan or Sydney.
Shipping Charge
- Shipping charge is calculated basing on weight, destination zip/postcode and selected country on the check-out.
- A minimum flat shipping rate of A$5.60 to a maximum flat rate of A$18.80 for orders within the United States (not including Hawaii and Alaska) depending on zip code.
- A minimum flat shipping rate of A$9.99 to a maximum flat rate of A$25.99 for orders from Hawaii and Alaska.
- Flat shipping rate of A$9.90 - A$12.90 for orders within Australia.
Delivery
Signature is required for all parcels at delivery. Parcels are delivered during business hours of the location. If you are unattended during the delivery, the parcel will be left at the nearest post office outlet for pickup (signature required).
If you prefer the parcel to be left in a preferred location within the premises, please leave a notification with authority to leave in 'Note to the seller' (optional) on the check-out page. However, We will not be responsible for any loss or damage of the parcel within the premises after the delivery.
